Shipping Policy

 

📦 Shipping Policy

We are proud to offer fast and reliable shipping across Canada! Please review our shipping details below:

 

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🚚 Standard Shipping

We currently ship to all provinces in Canada and lower 48 states of US. Shipping fees and free shipping thresholds are based on your location:

Ontario

• 📦 Flat Rate: $9.99 CAD

• 🎁 Free Shipping: Orders over $69 (before tax)

Other Provinces in Canada

• 📦 Flat Rate: $11.99 CAD

• 🎁 Free Shipping: Orders over $99 (before tax)

Lower 48 states of U.S.

• 📦 Flat Rate: $9.99 USD

• 🎁 Free Shipping: Orders over $79 (before tax)

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🐾 Bulky Items (e.g. Cat Scratchers)

Some oversized items such as cat scratchers are shipped separately and are not eligible for free shipping.

These items will ship at a flat rate of $14.99 CAD within Ontario, and $19.99 CAD to the rest of Canada

For Cat Scratchers shipping to U.S., Please contact purrchcollective@gmail.com for more information

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📍 Fulfillment Location

All orders are shipped from our fulfillment center in Toronto, Ontario.

 

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⏱️ Processing & Delivery Time

• Orders are usually processed within 1–2 business days.

• Delivery times may vary depending on your location, courier service, and weather conditions.

 

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📬 Additional Notes

• Please double-check your shipping address at checkout. Failed deliveries due to incorrect addresses may incur additional charges.

• We currently ship to Canadian addresses only.

• If you have any questions about your shipment, feel free to contact us at purrchcollective@gmail.com.